Don't stay in room 8237

Item: Carnival Pride
Rating: 3
Author: jmhont

Carnival Pride Cruise Review to Caribbean - Eastern

jmhont

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

3 out of 5

Verified Review

7 Night Eastern Caribbean (Baltimore Roundtrip)

Sail date: July 30, 2017

Ship: Carnival Pride

Cabin type: Balcony

Cabin number: 8238

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Could have been a great cruise if our premium balcony room was quiet at night. The food was great! Richard in the dining room was fabulous! Calling carnival after the cruise about our noisy sleeping conditions was no help. I'm very upset with there customer service.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5

Do not stay in room 8237. It may be listed as a premium cabin but is located directly under the galley. Awoke from the noise at 4:30 am everyday. When we complained carnival told me premium doesn't always mean better and if I were a more experienced cruiser I would have known not to pick this room. What terrible customer service. The sad thing is I liked this cruise and cruise often but since the customer service from carnival was so bad I guess I'll choose the other lines.