sprodgers

We have cruised several times with Carnival and we were disappointed this time. First of all your ad on the cruise web site stated that the ship had lazer tag which we were unable to find. Then with us being previous guest {4X's} our onboard credit was for 4 person 35.00 we fill that this is rather low and also we received 3 coupons for a free drink well for one our grandson who is 9 received a coupon and then we find out that you have to go to certain area of the ship to us your voucher and a certain time of the day. Isn't all areas of the ship part of Carnival? And why did we have to go to tin buck to us our voucher. Also we were on the emerald level of the ship which was great but the elevator refused to stop on our floor most of the time it would skip our floor. On all of our other cruises our stewart spoke to us and we knew how he was on this ship we had no idea and we had no ice bucket for the room. Overall this was one of the worst cruises we have been on and we always recommend Carnival to our friends and family but that my change after this expirence.