We waited at the airport for transportation to the ship. No one greeted us.Embarkation was disorganized. We arrived early (based on their travel arrangements), only to be refused boarding for several more hours.Since we had traveled all night, this was extremely difficult.The ship looked old, but was maintained okay (not great though). The stateroom was adequate, but small, the pillows and linens were no different than those of other "ordinary cruise lines."The room would not cool properly. We had to request three times that it be corrected, eventually it was. Other service also required several requests.The food was good, but not better than we had with Celebrity Cruises, or even Disney. There was no flexibility on the preparation, something we experienced on the Celebrity cruise. The service was fair, one evening we left before dessert because no one came to take our order.Room service was used one morning, we waited 45 minutes, only then to be told they only had two people delivering and it may take longer. When the food arrived, the order was wrong.The ports were great and the casual atmosphere was very enjoyable. I would recommend the ship for the itinerary, not the amenities. Overall, we did not feel anything was outstanding, we felt it was just ordinary.
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