We had a few bad incidents

The buffet needs to be kept clean.    It was so bad sometimes.  The spoons were so dirty at the end of the buffet.  They ran out of goof near the end. And it just needed a good wipe.   The tables were dirty at sometimes.   Yes when it was busy the buffet was a mess and the tables.   People walking around but not pivling or cleaning.   I am a vegan twice I ate food that mislabeled.     That really got me so sick. I been a Vegan 42 years.  Their was chicken in the soup. And meat in the tomatoe sales  most of all I got yelled at by a hairdresser in the spa.  She was so rude to me . The other staff heard it. I was offered a free massage but would not except it because I will never step in that spa again.  When we checked into the cruise.  The guest service lady was rude to me.  I asked for an icebox every hour because of my husband medical condition.   I was told 1 pm 2 pm 3 pm 4 pm. Than after the drill I was so polite when I called.  She got upset st me.   They know all the staff that was rude but you know it is a shame.  I never got mad or raised my voice.  Why should a staff member be mad at me.  The hairdresser at the spa was just a mean human being. And believe the other staff heard her as well.   The lady at guest services just lost patience with me.  And no one cared when I told them on the cruise.  No one cared.