Worst trip ever!! Do NOT cruise with Viking!!
Viking Tialfi Cruise Review to River Cruises - Europe
Contributor Level:
Deck Hand
Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 29
7 Night Rhine Getaway Northbound (Basel To Amsterdam)
Sail date: May 21, 2022
Ship: Viking Tialfi
Cabin number: Veranda AA
Traveled as: Couple
Reviewed: 2 years ago
Review summary
As you all know, we were so excited to take our first Viking River Cruise and travel thoroughout Europe from Basal to Amsterdam. Unfortunately, it was the trip from hell. On the second night of the cruise, My husband and I were taking a “selfie” with the Maître D’. As we were taking the pic, the Maître D’, inappropriately and painfully grabbed me twice (sexual assault). My husband and I tried to make a formal complaint to the Captain and the Hotel Manager, who blatantly did not care and refused to give us a formal complaint. Instead, basically gave us the attitude that I was lying and responded, “we will be monitoring you for the rest of the trip and we have the ability to cut you off at the bar”. They then asked, “if we wanted help getting off the boat, different arrangements would be made to get us home! The way they treated us while on that boat and the lack of empathy was disgusting! So Unbelievable! Well, Viking Cruises - I have proof. 🙏🏼 Thank the lord, during this “selfie pic” that we took, IS THE EVIDENCE. 🙏🏼 …. In the reflection of the boat’s glass you can clearly see exactly what happened. Thanks to Stock Legal Law Firm and an amazing team, THIS will be reconciled. I am pressing charges. We will make sure new laws/policies are put into place to Never allow this to happen to another human being. Just because we are on another country’s soil/ water does not give the right to assault. Also, The food is horrible! Raw bacon, same food and menu for lunch and dinner for the whole week. And you can ONLY eat from 7-9 am, noon to 1 pm, and 7-9 pm. There is no room service, salad/sandwich bar in between meals.We felt like we could never sleep in because we would then miss breakfast. And couldn’t eat until noon or 12:30 depending when we got back from the walking tour. We are so deeply disappointed in Viking River Cruises and would not recommend for anyone.save your money!Embarkation
No one was there to greet us or help us get our luggage onto the boat
Ship experiences
Food and Dining
Food was awful! Raw bacon, fries are served with every lunch and dinner which is ridiculous. Same menu most of the week which gets old.
Very limited on times you can eat and no food is offered if you miss the small window when the meal is served.
Onboard Activities
There are no onboard activities.
Entertainment
Boring! same lounge singer every night
Service and Staff
As you all know, we were so excited to take our first Viking River Cruise and travel thoroughout Europe from Basal to Amsterdam. Unfortunately, it was the trip from hell. On the second night of the cruise, My husband and I were taking a “selfie” with the Maître D’. As we were taking the pic, the Maître D’, inappropriately and painfully grabbed me twice (sexual assault). My husband and I tried to make a formal complaint to the Captain and the Hotel Manager, who blatantly did not care and refused to give us a formal complaint. Instead, basically gave us the attitude that I was lying and responded, “we will be monitoring you for the rest of the trip and we have the ability to cut you off at the bar”. They then asked, “if we wanted help getting off the boat, different arrangements would be made to get us home! The way they treated us while on that boat and the lack of empathy was disgusting! So Unbelievable!
Well, Viking Cruises - I have proof. 🙏🏼 Thank the lord, during this “selfie pic” that we took, IS THE EVIDENCE. 🙏🏼 …. In the reflection of the boat’s glass you can clearly see exactly what happened.
Thanks to Stock Legal Law Firm and an amazing team, THIS will be reconciled. I am pressing charges. We will make sure new laws/policies are put into place to Never allow this to happen to another human being. Just because we are on another country’s soil/ water does not give the right to assault.
Also, The food is horrible! Raw bacon, same food and menu for lunch and dinner for the whole week.
And you can ONLY eat from 7-9 am, noon to 1 pm, and 7-9 pm. There is no room service, salad/sandwich bar in between meals.We felt like we could never sleep in because we would then miss breakfast. And couldn’t eat until noon or 12:30 depending when we got back from the walking tour.
We are so deeply disappointed in Viking River Cruises and would not recommend for anyone.save your money!
Ship Quality
Cabin / Stateroom
Shower floors were heated which was a nice touch. For a suite, we felt our room was small.
Ship tip
Save your money
Thumbs up
0
Ports of call
Disembarkation
We were offered no help.
Traveler Photos
6 Comments
PaulzyJC 1 year ago
We've always had meal times even when we were a child that's nothing new. It doesn't seem like to me it was sexual assault more like the passenger was drunk. Especially, since she didn't bother posting the image of the "evidence" that she claimed she took a photo of. The only photo is of bacon that looked undercooked and not raw.