The trip has potential but...the staff needs more training and English lessons. DO NOT take the Silver Spirits package - they have nothing that's listed on their bar menu. At this time, I don't feel that the trip was worth the money.
Embarkation
5 out of 5
We were picked up in a timely fashion. The bus was stocked with water bottles and had a toilet!
Ship experiences
Food and Dining
1 out of 5
We do not eat meat or chicken. The fish was often old and freezer burn. The quality of the food was not as high as on other Viking cruises. For example, the individual jam jars were not Hero, but a different brand; the ice cream was not as good, nor was the bread. Silver Spirit was a rip off. NO premium drinks, no mineral waters; often not even club soda.
Onboard Activities
2 out of 5
A couple of lectures by the program director and tour guides, 1 onboard concert, a music quiz, and an electric key board. Sigh.
Entertainment
1 out of 5
See above. The best entertainment was a sailing day when the waitresses dressed up, a receptionist sang, people danced and had a wonderful time while the cook made vereniki (boiled dumplings).
Service and Staff
2 out of 5
Wait staff and bar maids tried hard, but had no English.
Ship Quality
1 out of 5
One public toilet! Really? No toilet on first, third or fourth deck. The one elevator NEVER worked. Horrible planning for seniors.
Cabin / Stateroom
4 out of 5
Comfortable bed, as always. Every inch put to use. Bathroom had fabric, not glass, shower curtain. Breeding ground for mold!
Ship tip
Try to laugh, especially when there is a fly in your drink.
Gorgeous city. You MUST go to the Opera House - incredible! Consider NOT going on the tour to Ackerman Fortress; wander the beautiful city instead. Go to the Market. Even if you take a taxi, it will be cheaper than taking their optional tour. We took a public bus and walked back. Definitely go to the catacombs.
We regret to learn that you found the culinary offerings, as well as the onboard staff to be disappointing, however we appreciate receiving your feedback for review. Should you like to share more, stemadcruise, we would be happy to discuss what could have made your most recent Viking experience the top-notch adventure you were expecting at TellUs@vikingcruises.com. We appreciate this opportunity to respond, and hope to hear from you soon.
We went on the Sineus in July 2018 and found the food to be substandard quality to what we had been told by previous Viking guests.
There was difficulties regarding the language barrier and expected the staff to be trained to a far higher standard , to be honest we were shocked at the standards in the restaurant . Before we finished one course the next was brought and left on the table. It may be a sign of the times but lots of staff were busy on their mobiles , eg stateroom attendant polishing the bathroom mirror whilst texting and deck staff texting whilst cleaning , funny really if it was on a Tui cruise.
Thank you, frada, for providing the cruising community with a detailed review of your time aboard Viking Sineus. Though it is with regret that we learn of your dissatisfaction in the Silver Spirits Beverage Package as well as the onboard staff, we are grateful for this chance to collect your constructive feedback. Your remarks regarding the ship elevator and entertainment, as well as all of your post-cruise comments, have been recorded for review by our Executive Team; however should you wish to share any additional details, we would welcome the opportunity to learn more about what could have made this a five-star adventure at TellUs@vikingcruises.com. We hope to hear from you, and wish you a lovely day.
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