Terrific service by a terrific crew

Viking Sigyn Cruise Review to River Cruises - Europe

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 34

Overall rating:

4.8 out of 5
Viking Sigyn

Sail date: November 05, 2021

Ship: Viking Sigyn

Cabin number: 222

Traveled as: Couple

Reviewed: 3 years ago

Review summary

This cruise was a bit different even for Viking as the Rhine was closed to traffic due to low water levels midway through our cruise. But Viking had the wherewithal to create an alternate plan which enabled us to complete our voyage with only a loss of half day when they had to bus us from Strasbourg to Rudesheim. My hats off to Viking for coming up with a plan in a half day's time and executing it flawlessly.

Embarkation

5 out of 5
Very easy as Viking gave us plenty of timely information which made our arrival easy. Our room was ready and so was lunch even though we arrived before the suggested time.

Ship experiences

Food and Dining

5 out of 5
In spite of COVID and some restrictions for lunch and dinner (no buffet offered), the food selection was excellent and the quality and presentation were second to none. Thoroughly enjoyed the service as I felt I was "special" every time I stepped out of my stateroom.

Onboard Activities

5 out of 5
A river longship does not have climbing walls, gyms, pools, etc that a typical ocean liner might have. But it did have a track for walking, lots of comfortable chairs and chaise lounges to enjoy.

Children's Programs

No one under 18 allowed on the cruise

Service and Staff

5 out of 5
You will not find too many service staff that can match Viking. What was striking was how well trained they are, how they are efficient but careful with how they service you with the safety protocols in place

Ship Quality

5 out of 5
I have never been on a cruise, hotel, public facility where the public restrooms are maintained on an hourly basis. Yes, you read that right.

Cabin / Stateroom

4 out of 5
Cleanliness was excellent, service was outstanding. Comfort was a bit constrained given the square footage but you need to accept this as part of a river cruise experience

Ship tip

Weather is a driver as your activities are basically outdoors. We had 2 days of rain which given the time of year was "acceptable". Also, ensure that the water levels of the Rhine will not impact the ability of the ship to go from "A" to "B".

Disembarkation

5 out of 5
So well explained and easy to follow. We did not use Viking to connect us to our plane or hotel and might for our next cruise with them.
Was this review helpful? 34

4 Comments

hollysmomtravel    3 years ago

Thanks for sharing

javawoody    3 years ago

Thank you for sharing your review

Curt34    3 years ago

Glad you enjoyed your cruise. Thanks for the review.

cruising2004    3 years ago

Thank you for sharing your experience