Don’t trust Viking!!

Item: Viking Lofn
Rating: 2.7
Author: Daveindy

Viking Lofn Cruise Review

Daveindy

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 23

Overall rating:

2.7 out of 5

22 Night European Sojourn Eastbound (Amsterdam To Bucharest)

Sail date: June 21, 2023

Ship: Viking Lofn

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Terrible experience overall. Viking misleads and deceives its clients

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Viking lies to its passengers about the likelihood that you will have to change ships mid-cruise. We were scheduled to sail on Lofn from Amsterdam to Bucharest but they told us the day before boarding that it would be a different boat, the Lif, because of “technical issues” with Lofn. But then midway through our trip (at Bamberg) they announce we have to change ships—to the Lofn—because low water levels prevent passage past Bamberg. This is apparently a frequent practice but they never warn prospective or current passengers about this.

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Ports of call

Wurzburg, Germany

4 out of 5

Nice town but a long walk from the dock

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Koblenz, Germany

3 out of 5

A pretty town but only a few hours there

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Cologne, Germany

1 out of 5

Long walk from dock to city, with lots is stairs

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Kinderdijk, Netherlands

3 out of 5

Miltenberg, Germany

3 out of 5

The boat sails right by this town and then you take a bus to get to it

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Disembarkation

1 out of 5

10 Comments

Daveindy 1 year ago

Of course we knew about the issue of water levels beforehand. What I object to is the mendacity and lack of transparency of Viking. They lied to us about why it was a change of ships and then didn’t tell us about the need to change ships—a full day affair-until the day beforehand. I would avoid any river cruises between Amsterdam and Budapest. Take shorter cruises that don’t involve the river problems around Nuremberg.

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Jen2002 1 year ago

A little research helps. It is well known that in the summer month’s European river levels can get pretty low which ultimately effects where the river cruises can traverse.

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Gwbigdog 1 year ago

Thanks for sharing

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ts1857 1 year ago

Why should you research every port, it is the cruise operators responsibility to be open and honest with potential clients and make them aware of such things thereby saving themselves from potential negative feedback and also saving their passengers from an experience they might not enjoy especially if they have saved up their hard earned money for this trip.

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AuntPinkie 1 year ago

Appreciate your detailed feedback. Sorry you were disappointed.

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Lawnboy1956 1 year ago

The water levels have been a problem for a while and these are well known problems. More research was needed.

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cruising2004 1 year ago

Thank you for sharing your cruising experience. Sorry there was so much confusion.

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cruising2004 1 year ago

Thank you for sharing your cruising experience. Sorry there was so much confusion.

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javawoody 1 year ago

Appreciate your comments

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karlgrgurich 1 year ago

I have heard of the water issues before….water too high and water too low.

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