Fun, but not worth the money

Item: Viking Kara
Rating: 2.8
Author: Cruiser86566859

Viking Kara Cruise Review to River Cruises - Europe

Cruiser86566859

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 62

Overall rating:

2.8 out of 5

Verified Review

7 Night Rhine Getaway Southbound (Amsterdam To Basel)

Sail date: August 11, 2019

Ship: Viking Kara

Cabin type: Balcony

Cabin number: 210

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Great stops and guides but poor customer service. Not worth the money spent. Will probably use a different river line in the future.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Theres not a lot to do on the ship, which was expected. The onboard musician was great though!

Entertainment

2 out of 5

Blondie, the onboard musician was amazing.

Service and Staff

1 out of 5

We were ignored at various times by wait staff at the lounge and meals. The wait staff had certain people they new and attended to and no one knew our names. Our house keeper Meggy was amazing though, friendly and helpful.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Remember you can ask for robes, they are not in the rooms. Also, bring some wine on board, it will fit in your fridge and theres no corkage fee.

Thumbs up

Ports of call

Amsterdam, Netherlands

3 out of 5

Kinderdijk, Netherlands

4 out of 5

Cologne, Germany

4 out of 5

Rudesheim, Germany

4 out of 5

Great excursion even though the meal was basic. Pork, mashed potatoes and cabbage.

Thumbs Up 1

Speyer (Heidelberg), Germany

3 out of 5

The Technical museaum is a must see.

Thumbs Up 2

Breisach Am Rhine, Germany

1 out of 5

Nice place, wish they had an excursion there.

Thumbs Up 0

Basel, Switzerland

1 out of 5

The ship does not dock in Basel, it stops in a run down spot near waterside bars where bottles and trash are everywhere. They gave us Basel maps but our docking place wasn't on the map. We wanted to walk around but there was nothing to see and Basel was too far.

Thumbs Up 0

Disembarkation

3 out of 5

Ugly stopping place, a sad way to end the trip.

1 Comment

VikingCruises 5 years ago

Thank you, Cruiser86566859, for your review, though we regret this was not the five-star journey you had envisioned. While we have taken note of your disappointment in our service, we welcome any additional comments at TellUs@vikingcruises.com should you wish to discuss your experience in more detail. We appreciate your feedback and wish you a lovely day.

Thumbs Up 0

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