Viking River Cruise by Bus

Viking Helvetia Cruise Review to Europe - Western Europe

Review: 1
Helpful Votes: 52

Overall rating:

1 out of 5
Viking Helvetia

Sail date: November 01, 2011

Ship: Viking Helvetia

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

Trips were shifted to buses in October and November yet Viking River Cruise continued to sell and collect prepayments for (1) shore excursions (2) their "Unlimited Drinks" package at $400 each, and 7 nights on board. We were lied to. They had buses arranged on the third day when we arrived in port, unloaded with baggage and never saw a ship again. Bus trips for days and days. 4 hours at a stretch. Highways - no castles. And, the worse part of this ordeal is that Viking River Cruise management won't return calls nor respond to our request for a pro-rated refund for the unused and undelivered so-called cruise. We were ripped off. Even prepaid packages get a coupon for a discount on their next Viking River cruise. They stole our fees and expect us to return for another adventure (by bus). No way. I do not recommend this unethical company. Brochures are slick and grossly misrepresent what you get.

Ship experiences

Entertainment

1 out of 5
There is nothing entertaining about sitting on a bus for 3 to 4 hours in the morning, standing in line with the ladies for a bathroom break, grabbing a bagel from a grocery store near the city park where we parked, and getting back on the bus to drive for another three hours to a hotel. Simply awful.

Cabin / Stateroom

1 out of 5
I had a window seat on the bus. What luxuary.

Pros: the first day

Cons: THey lied about a ship, was a bus

Recommends Viking Helvetia? No.

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