Fine accommodations, food, and service but weak conscierge
Sail Date: December 19, 2015
Reviewed: 1 year ago
Traveled As: Couple
Room Type: Oceanview
Cabin: 315
The itinerary was very promising, the captain was especially friendly and informative, the fellow passengers (only 22) were delightful, the food was always good and the service was exemplary, but the communications from the concierge left everyone uncertain about their plans.
Category Ratings
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| Cabin / Stateroom | ||
| Embarkation and Disembarkation | When we arrived at the Colon port and had our driver take us where we were supposed to go, the ship wasn't there, and like most of the passengers, we wandered around for close to two hours trying to find it. Every passenger should have been informed by email or phone that the ship had moved! This was a terrible start to the trip! | |
| Ship Quality | No complaints about the room, which was compact but very efficient in its design. | |
| Destinations and Excursions | Excursions often didn't make because not enough people signed up for them, but the Panama City excursion was excellent. | |
| Onboard Activities | ||
| Entertainment | Alex is amazing, as a good pianist and singer, electronic specialist, and all-round helper. The staff had some genuinely good performers and Chris gave good talks. Limited offerings, but satisfactory. | |
| Service and Staff | Chris, the tour leader was informative and helpful, the wait staff and housekeepers were friendly and helpful. | |
| Food and Dining | I am gluten and lactose intolerant and the servers made a special point of telling me which items I could eat on the menu (always excellent food). They also brought me gluten free bread and soy milk. Much appreciated. |
Port Ratings
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| Colon, Panama | Don't stay there in order to board! Stay in Panama City! |
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| Panama Canal Transit | Highpoint of the cruise. So pleased we were able to make day time passage and view from the bridge. | ||
| Panama City, Panama | |||
| Puerto Caldera, Costa Rica |
Tip
Since this ship has been sold to another company, there's not much to say. Perhaps we'll take another cruise in it if the destination interests us and especially if the captain stays with the ship.
