mcoffman1212 Cruise Review on Star Princess on Oct 01, 2018

Star Princess Cruise Review

Review: 1
Helpful Votes: 4

Overall rating:

1 out of 5
Star Princess

Sail date: October 01, 2018

Ship: Star Princess

Reviewed: 5 years ago

Review summary

Horrible cruise. No air in cabin the entire cruise. The whole ship lost air for 1 day in Mexico. We were all compensated 50 dollars and 25% on are next cruise on board credit. Just got a call back from customer service over 1 month later. Customer service states even tho we had no air in cabin we only get the same compensation as everyone else for the one day everyone lost air on the ship. That just doesn't seem fair, I'm very disappointed as we dealt with no air in cabin for much longer then everyone else. It's not right. Does anyone have any suggestions of where I should take my matter from here?
Was this review helpful? 4

7 Comments