Worst Cruise Experience

Spectrum of the Seas Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 35

Overall rating:

2.1 out of 5
Verified Review
Spectrum of the Seas

4 Night Penang & Phuket (Singapore Roundtrip)

Sail date: April 20, 2023

Ship: Spectrum of the Seas

Cabin type: Balcony

Cabin number: 12726

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Overall this cruise was a horrible experience for me. I’ve been on 5 other Royal Caribbean Cruises and had an amazing time. I’ve never had such a bad experience as I did on this Singapore cruise.

Embarkation

1 out of 5
The embarkation experience was chaotic.

Ship experiences

Food and Dining

1 out of 5
There was no variety, every single night was more of the same thing. Compared to my other Royal Caribbean Cruises this was not even in the running.

Onboard Activities

1 out of 5
The activities were great, but they added an extra charge for them unlike other Royal Caribbean Cruises.

Children's Programs

Didn’t bring any children.

Service and Staff

1 out of 5
My dining room waiter was amazing!!! He was very attentive and helpful. I rated service as terrible because I purchased a scrub and massage from the spa. This service was very terrible because the staff assigned to me was racist, she refused to do the service and treated me horribly. She didn’t tell me how to use the showers or what products she was using. I had a 75 minute service of which she spent 30 minutes in the room with me and the other time washing her hands. I will never book a spa service again.

Ship Quality

3 out of 5
The ship was pretty clean and the layout was okay. The ship smelled like urine in the hallways of our cabins.

Cabin / Stateroom

3 out of 5
My cabin was what I expected and it was clean.

Ship tip

I wouldn’t advise people to go on this cruise because the people were rude and it was overrun with children.

Ports of call

Singapore

3 out of 5

Penang (Pulau Pinang), Malaysia

1 out of 5
Yes we did an excursion and it was okay but the bus driver was smoking on our bus which was horrible. The bus also had roaches. Very nasty bus.

Phuket, Thailand

4 out of 5
This was a nice stop. Didn’t do an excursion through the boat.

Disembarkation

2 out of 5
Again this experience was chaotic.
Was this review helpful? 35

9 Comments

Jomtien    1 year ago

Sorry to hear the ship did not meet your expectations. Yes the ship is crowded! Because it is so popular? Yes you were in a racial minority as the majority (95%) are Asian and mainly Singapore Chinese and their culture is different to yours. I suggest your Spa experience should not colour your experience of the rest of the ship or its guests. I have travelled on the Spectrum 3 times and have 4 more cruises booked with it. I find the staff service to be excellent, the ship itself is exquisite in design and decor and certainly leaves the Anthem, Odyssey etc trailing. After all it is the only ‘Ultra’ in that class. Again I am sorry you did not enjoy your cruise. Stewart(and yes a big fan of the Spectrum OTS)😸

erni1212    1 year ago

I agreed with you… i have the same experience .. people rude has no manners.. too chaotic and crowded… i went to so many with RC but this one I won’t recommended… ughhh!!

AuntPinkie    1 year ago

Appreciate your detailed feedback. Sorry this cruise was so very disappointing. Hope your next one is great.

javawoody    1 year ago

Appreciate the review

cruising2004    1 year ago

Sorry to hear this cruise was a disappointment.

byhisgrace    1 year ago

Yikes 😳 sorry

funboomer47    1 year ago

P.S.....I hope you reported your treatment in the spa. That is horrible.

funboomer47    1 year ago

Sorry this cruise wasn't up to Royal Caribbean's normal standards. And if I had seen a roach on my excursion in port I would have gotten off. Yuk!!

Gwbigdog    1 year ago

Oops sorry 😞 thanks