QM2 Trans-Atlantic

Item: Queen Mary 2
Rating: 4
Author: nfkura

Queen Mary 2 Cruise Review to Transatlantic

nfkura

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

4 out of 5

Verified Review

Blue Note Jazz at Sea Transatlantic Crossing

Sail date: October 25, 2016

Ship: Queen Mary 2

Cabin type: Balcony

Cabin number: 4115

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The ship was lovely, the activities were excellent, we were very comfortable. However, the service was considerably less that what we anticipated. We had to change our table location after one night, and the beginnings of a second with grudging, mediocre service. After that, service was excellent, of course, with frequent visits from the maitre d. It should have been that way from the very beginning. Overall, when compared to our several experiences on Holland America (3-star mariners), we felt we had been better served on HAL than Cunard. Nevertheless, we WOULD consider another Cunard cruise if the price point and itinerary suited us, but not specifically for the experience of sailing with Cunard.

Ship experiences

Food and Dining

3 out of 5

The food was very nice, but the choices seemed a bit limited, given our other cruising experiences.

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

1 out of 5

Service in dining room needed tweaking... and became acceptable only when we requested a change of table and waitstaff.

Cabin / Stateroom

3 out of 5

It was fine, spacious enough, but not spectacular.

3 Comments

jjcumfaegovan 7 years ago

If cunard was my first cruise it would have been my last.....

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fullahead 7 years ago

We've been three times in QM2 and totally loved it! I agree with your experience of a 'blip' in service. Once we waited half an hour for our breakfast, after realising waiter was new and hadn't put the order in! However a quick word with the head waiter all was resolved and great service there after. Always best to say something at the time. Other sailings were fine and fantastic service with no prompting by us.

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GIL155 7 years ago

We all have our preferences and expectations. Sorry Cunard let you down, but Cunard remains on my wish list for a future cruise. Best wishes for a better next cruise.

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