This was not a Uniworld cruise...

Queen Isabel Cruise Review to Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

2.0 out of 5
Verified Review
Jewels of Spain, Portugal &Douro River From Lisbon
Sail Date: September 25, 2015
Cabin Type: Oceanview
Cabin Number: 212
Traveled As: Couple
Reviewed: 1 year ago

Having cruised with Uniworld before, we booked this cruise based on our past experience.  While they used the Uniworld trademark, this was not a Uniworld cruise...not the quality of the ship, the service, the food.  Only TWO of the people on the staff actually worked for Uniworld and the ship was leased (-as are all ships on the Duoro River by Duoro Azul).  Anyone on the ship who had cruised with Uniworld before expressed great displeasure and disappointment in everything from the uncomfortable beds and lumpy pillows, to very average food and service. I will certainly contact Uniworld to express my displeasure.  T

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
The worst pillows ever!

Ship Tip

I would not recommend this cruise to anyone who cruised with Uniworld previously.

1 out of 5
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