Beautiful ship - staff need some refining

Oasis of the Seas Cruise Review to Caribbean - Western
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

4 out of 5
Verified Review
Oasis of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: December 05, 2015

Ship: Oasis of the Seas

Cabin Type: Balcony

Cabin Number: 11286

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

Cruise ship is beautiful and most of the entertainment was excellent. CATS was not a big hit with 3/4 of crowd leaving at intermission. Food was great in the dining room as was the service. Food in the Windjammer was just ok. Staff on the ship in general need work on customer service. Would not purchase the thermal spa package again. Facilities are small - they do have a large nice locker room but have no keys for the lockers. Spa staff was the worst I've seen in my 25 cruises. Gym area is big and nice. Had no problems getting on a machine. Also seemed to be plenty of places on deck to get a chair at any time. 

Ship Experiences

Food and Dining

3 out of 5
Great in dining room. Lots of choices to eat. Great pizza. Windjammer just ok.

Entertainment

5 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

5 out of 5
Nice cabin. Balcony is a great size.
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