Excursion disaster

Norwegian Star Cruise Review to Transatlantic


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
23 Night Transatlantic & Baltic (Miami To Copenhagen)
Sail Date: April 27, 2015
Ship: Norwegian Star
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 2 years ago

While the cruise itself was very good, with excellent staff, great entertainment and good food, NCL totally dropped the ball on a London shore excursion.  Our London excursion coincided with VE day celebrations and news coverage of Britain's election results.  Obviously we could not get into London.  We saw the tower of London, and then spent six hours of a scheduled 7.5 hour tour on the bus.  NCL guest relations shrugged and the excursion operator refunded $30.  Really NCL?  Shame on you.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
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