Excursion disaster

Norwegian Star Cruise Review to Transatlantic

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

3 out of 5
Verified Review
Norwegian Star

23 Night Transatlantic & Baltic (Miami To Copenhagen)

Sail date: April 27, 2015

Ship: Norwegian Star

Cabin type: Balcony

Traveled as: Couple

Reviewed: 9 years ago

Review summary

While the cruise itself was very good, with excellent staff, great entertainment and good food, NCL totally dropped the ball on a London shore excursion.  Our London excursion coincided with VE day celebrations and news coverage of Britain's election results.  Obviously we could not get into London.  We saw the tower of London, and then spent six hours of a scheduled 7.5 hour tour on the bus.  NCL guest relations shrugged and the excursion operator refunded $30.  Really NCL?  Shame on you.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

3 out of 5

Ponta Delgada, Azores

5 out of 5

Dover (London), England

3 out of 5

Amsterdam, Netherlands

5 out of 5
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