NCL lost a customer on this one
Norwegian Star Cruise Review to Panama Canal, Central America
Ship: Norwegian Star
Cabin Type: Inside
Traveled As: Couple
Reviewed: 3 years ago
NCL had been our favorite line, until this cruise. This was number 3, and a slightly expensive due to length and itinerary.
MOST disappointing. Ship was FILTHY. Service was worst than lousy. Worst aspect is NOBODY cared. We brought ALL issues to the attention of staff - sometimes 2-3 persons. All we got were excuses.
Ports were great. Too bad the attitude of staff was so bad. We are scared to every try NCL again - even if the cruise were free.