NCL lost a customer on this one

Norwegian Star Cruise Review to Panama Canal, Central America


Contributor Level: First Mate
Experience: 7+ cruises
Reviews: 6
Helpful Votes: 117

Overall Rating:

2.0 out of 5
Sail Date: February 01, 2014
Ship: Norwegian Star
Cabin Type: Inside
Traveled As: Couple
Reviewed: 2 years ago

NCL had been our favorite line, until this cruise.  This was number 3, and a slightly expensive due to length and itinerary.  

MOST disappointing.  Ship was FILTHY.  Service was worst than lousy.  Worst aspect is NOBODY cared.  We brought ALL issues to the attention of staff - sometimes 2-3 persons.  All we got were excuses.

Ports were great.   Too bad the attitude of staff was so bad.  We are scared to every try NCL again - even if the cruise were free.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
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