Norwegian Star Cruise Review to Panama Canal, Central America

Contributor Level: First Mate

Experience
7+ cruises

Reviews
6

Helpful Votes
82

2 out of 5

NCL lost a customer on this one

Sail Date: February 01, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

NCL had been our favorite line, until this cruise.  This was number 3, and a slightly expensive due to length and itinerary.  

MOST disappointing.  Ship was FILTHY.  Service was worst than lousy.  Worst aspect is NOBODY cared.  We brought ALL issues to the attention of staff - sometimes 2-3 persons.  All we got were excuses.

Ports were great.   Too bad the attitude of staff was so bad.  We are scared to every try NCL again - even if the cruise were free.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
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Destinations and Excursions


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