tinamallard Cruise Review on MSC Magnifica on Aug 23, 2018

Review: 1

Helpful Votes: 4

Review summary

The ship is lovely, very clean and well presented. The staff work very hard to keep things on track, whether bar staff, waiters or entertainment staff. The food is nearly always tepid. The quality is variable, but the waiters bring extra dishes and add ice cream etc to try to make things better. The sports bar team were excellent, funny, chatty and made good cocktails. The thing that lets it down is the organisation. The services team were unfriendly, some had poor English language and were poorly equipped with correct information.. the excursion team were dreadful. The tours were ok, we did 4 and the coaches were ok. The escorts varied from very helpful to awful. The poorest thing was the team on the ship, who were rude most of the time and did not wish to listen to people. They were disorganised on departure and then did not seem to know what to do if someone asked a question. No it was not really terrible, but would I book again, NO!