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Ok till I got my bill

Marella Discovery 2 Cruise Review to Europe - Eastern Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

3.5 out of 5
Marella Discovery 2

Grecian Discovery followed by Aegean Gems

Sail date: August 06, 2022

Ship: Marella Discovery 2

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Disgusted with the way you have froze my money and took the full amount out as well , then I have to wait 14 days before you give it back to me, It's theft of

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
I had trouble all week with the ship charging my friends costs to my card ? Also their froze everything I spent with my bank , so I owed them nothing when I left the ship. 2 days later the full amount came out off my bank again ? I rang TUI only to be told it's in the small print, the ship freezes my money then takes the same amount out in another transaction then I have to wait 14 days before I get my money back that their froze it's robbery, I will never sail with this ship again

Ship tip

Watch your account daily as they take wat their want and u have to wait 14 days before getting your money back

Thumbs up

Disembarkation

3 out of 5
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