Disappointed

Cruises: 7+ cruises

Review: 1

Helpful Votes: 57

Review summary

We were upset that we missed departure of our cruise. The trip was booked through Oceania including our airfare. Unfortunately the flight we were booked on was overbooked and we had to sleep overnight at our connecting city to be rerouted to the next port of call. We can understand these things can happen, but felt that it was totally unacceptable that we had to pay for our own hotel and food, and were never compensated for our expenses or troubles, nor the loss of 3 days of our cruise. Despite our best efforts, Oceania refused to compensate us for our loss. Our warning is not to trust travel arrangements made for you by Oceania.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: onboard service

Cons: Cruise line denying responsibility

Recommends Insignia? No.