Disappointed

Insignia Cruise Review to South America


Contributor Level: Second Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 37

Overall Rating:

1.0 out of 5
Sail Date: November 01, 2008
Ship: Insignia
Cabin Type: Suite
Traveled As: Couple
Reviewed: 8 years ago
We were upset that we missed departure of our cruise. The trip was booked through Oceania including our airfare. Unfortunately the flight we were booked on was overbooked and we had to sleep overnight at our connecting city to be rerouted to the next port of call. We can understand these things can happen, but felt that it was totally unacceptable that we had to pay for our own hotel and food, and were never compensated for our expenses or troubles, nor the loss of 3 days of our cruise. Despite our best efforts, Oceania refused to compensate us for our loss. Our warning is not to trust travel arrangements made for you by Oceania.

Food and Dining

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Pros: onboard service

Cons: Cruise line denying responsibility

Recommends Insignia? No.

Was this review helpful? 37

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top