Excellent quality and service
Heidelberg Cruise Review to Europe - Northern Europe
Cabin Type: Suite
Traveled As: Couple
Reviewed: 8 years ago
The ship was very nicely appointed, attractively decorated, and well maintained. The staff works hard and competantly, and were very responsive. The food was very good; the soup chef is a marvel. Bedrooms were spacious and comfortable, with lots of electrical outlets and even one with 110 voltage in the bathroom, in case you forgot your converter. Closet and storage space was very good; also the amenities in the room. The lounge area is roomy and comfortable. The cocktail snacks (chips, pretzels, etc. were often less than crisp however this is the worst that can be said of the overall attention to detail.
Pros: Comfortable rooms, very good chef, good attention to details
Cons: The dining room chairs: comfortable for sitting, but the curved backs made squeezing through them quite difficult, and I still have some bruises from them.