A Nice Cruise, with a Disaster Ending!!!

Costa Victoria Cruise Review to Europe - Western Mediterranean


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: November 01, 2011
Ship: Costa Victoria
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
During the trip the Staff Quality was pretty good, until we changed Port of Entry from Venice because of the fog (weather issues). The staff was rude, un respectful and did not anticipate the lack of transportation and logistic needed to move us around. Incredibly wrong managed situation, looks like the staff team was not prepared for this type of situation.

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
During the trip the Staff Quality was pretty good, until we changed Port of Entry from Venice because of the fog (weather issues). The staff was rude, un respectful and did not anticipate the lack of transportation and logistic needed to move us around. Incredibly wrong managed situation, looks like the staff team was not prepared for this type of situation.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Pros: The Itinerary

Cons: The Ending, Becuase of weather issues we changed Port of Entry and the team lacked terribly of Logistics to take us back to the Port of Venice

Recommends Costa Victoria? Yes!

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