A Nice Cruise, with a Disaster Ending!!!

Costa Victoria Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

2 out of 5
Costa Victoria

Sail date: November 01, 2011

Ship: Costa Victoria

Cabin type: Balcony

Traveled as: Couple

Reviewed: 12 years ago

Review summary

During the trip the Staff Quality was pretty good, until we changed Port of Entry from Venice because of the fog (weather issues). The staff was rude, un respectful and did not anticipate the lack of transportation and logistic needed to move us around. Incredibly wrong managed situation, looks like the staff team was not prepared for this type of situation.

Ship experiences

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
During the trip the Staff Quality was pretty good, until we changed Port of Entry from Venice because of the fog (weather issues). The staff was rude, un respectful and did not anticipate the lack of transportation and logistic needed to move us around. Incredibly wrong managed situation, looks like the staff team was not prepared for this type of situation.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Pros: The Itinerary

Cons: The Ending, Becuase of weather issues we changed Port of Entry and the team lacked terribly of Logistics to take us back to the Port of Venice

Recommends Costa Victoria? Yes!

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