Costa Victoria Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

1 cruise (first)


Helpful Votes

1 out of 5

Never book with Coast, no customer care

Sail Date: April 01, 2010

Reviewed: 7 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

We were never able to board the ship along with 50 other passengers because of a volcanic eruption in Europe that cancelled all the flights in Europe. I called and emailed the day before the ship left explaining there was no possible way for us to get there. Costa did not respond until after three emails and two weeks had passed. They kept all our money and offered no form of reimbursement or credit. They do not care for their costumers even in unique circumstances.

Cons: They provided no costumer help

Recommends Costa Victoria? No.

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