Costa Victoria Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

Experience
1 cruise (first)

Reviews
2

Helpful Votes
0

1 out of 5

Never book with Coast, no customer care

Sail Date: April 01, 2010

Reviewed: 6 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

We were never able to board the ship along with 50 other passengers because of a volcanic eruption in Europe that cancelled all the flights in Europe. I called and emailed the day before the ship left explaining there was no possible way for us to get there. Costa did not respond until after three emails and two weeks had passed. They kept all our money and offered no form of reimbursement or credit. They do not care for their costumers even in unique circumstances.

Cons: They provided no costumer help

Recommends Costa Victoria? No.



Was this review helpful?

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top