Never book with Coast, no customer care

Costa Victoria Cruise Review to Caribbean - Eastern
Experience: 1 cruise (first)
Reviews: 2
Helpful Votes: 0

Overall Rating:

1 out of 5
Costa Victoria

Sail Date: April 01, 2010

Ship: Costa Victoria

Cabin Type: Oceanview

Traveled As: Singles/Friends

Reviewed: 8 years ago

Review Summary

We were never able to board the ship along with 50 other passengers because of a volcanic eruption in Europe that cancelled all the flights in Europe. I called and emailed the day before the ship left explaining there was no possible way for us to get there. Costa did not respond until after three emails and two weeks had passed. They kept all our money and offered no form of reimbursement or credit. They do not care for their costumers even in unique circumstances.

Cons: They provided no costumer help

Recommends Costa Victoria? No.

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