Worst vacation ever

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Review summary

This was my third cruise and it was an awful experience. Customer Service is basically non-exsistent. I asked a woman in the casino area if I could have a glass of water, after playing the machines for three hours without any service. She rolled her eyes and pointed towards the bar.In addition, I had a member of the staff actually shout at me. The people working the actual customer service desk were the worst.The food offered at the buffet was the same EVERY day and in the dining room it was mediocre at best.The best part of the cruise was leaving the ship and spending the day at the beach.

Ship experiences

Food and Dining

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Ports of call

Cons: customer service and food

Recommends Costa Fortuna? No.