Never again, No matter the Costa

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 61

Review summary

The ship was very nice. The food was OK but not great. The pizza, for being an Italian ship, was horrible. The buffet area on deck 9 was totally lacking service. The people at the Customer Service desk were rude and, other than one employee, never smiled. We were at the pool area at least 4 days & only asked for bar service twice & at the beach on Catalina Island we were only asked once. The ports were fine but too short in San Juan & Nassau. St. John's was beautiful. They should eliminate the day at the beach on Catalina Island & spend more time on excursions to Santa Domingo & Casa De Campo.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Captain, cabin & stewards

Cons: Customer Service, bar service

Recommends Costa Fortuna? No.