rude front of the house staff

Costa Concordia (RETIRED) 548 Cruise Review to Europe - Western Mediterranean

Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2 out of 5
Sail Date: September 01, 2007
Ship: Costa Concordia (RETIRED) 548
Cabin Type: Inside
Traveled As: Couple
Reviewed: 10 years ago

overall cruise was a good value, but my neighbors would shut the door and my bed would shake, I called front desk to report noise, they cut me short and problem never got it fixed, bathroom smelled, requested more cleaning (also never got solved), costa cruise dining can be too much pizza, they call afternoon tea (pizza included), I visited the garden/zen room and they told me that it was reserved for guests on the 12nd floor, staff told me: they pay for it!!! yet from the door I entered there was no sign posted for "special guest" rude, rude staff!

Food and Dining

3 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: overall good bargain for the money

Cons: cabin/hall was very noisy

Recommends Costa Concordia (RETIRED) 548? Yes!

Was this review helpful? 31

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top