thews Cruise Review on Coral Princess on Jan 31, 2019

Coral Princess Cruise Review

Review: 1
Helpful Votes: 6

Overall rating:

2 out of 5
Coral Princess

Sail date: January 31, 2019

Ship: Coral Princess

Reviewed: 5 years ago

Review summary

Well we are on it now cruising the canal. To call it a curate’s egg is an understatement. It was in dry dock for a couple of weeks before we boarded; and as far as we can see they spent this time fitting new TVs in the cabins and little else. We are now day 14 of 15 and they are still painting parts of the ship. If I were anyone coming on the next cruise I would call them and ask them whether repainting will be happening then as well. Don’t expect them to do anything about it whilst you are onboard. Customer services has one poor girl trying and the rest are a joke. Don’t waste your time with them and feel free to cite this example of someone wasting well over 3 hours of time “interfacing” with the supervisory team for an end product of a comp Italian experience of dubious value. It was also late leaving Miami by a good 4 hours. Evidence again of it not being ready to cruise. Dining Tables were not assigned until night 2 and they have no Mondavi cab sauv on board at all (despite enticing you into the drinks package with “fine Mondavi wines”. The first ensemble theatre show was not until day 7 and they have cut most 10.30pm shows with no explanation. None of these problems are dream-destroying but they are frustrating when you’ve paid good money. Princess are not the first company to get too big to quick and have great people interfacing with clients on deck backed by poor (mis) management. Check your bills carefully and regularly because they do not spot any mistakes: the onus is on you. We know of people spending a whole day/night without a shower and having to wash in the sink. Don’t get me started on how they reacted to our disabled Mothet
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