Celebrity Clearly Not Watching the Store
Celebrity Xperience Cruise Review to Galapagos
7 Night Galapagos Southern Loop (Baltra Roundtrip)
Sail date: April 29, 2017
Ship: Celebrity Xperience
Cabin type: Oceanview
Cabin number: 210
Traveled as: Singles/Friends
Reviewed: 6 years ago
Review summary
No keys to the cabins (the cabins do not lock). The TV is only connected to a portable dvd player. The rooms did not have binoculars, robes, tissues orny other ammenities for the first cruise. When I complained to Celebrity they told me that it was the first cruise so what should I expect. With regard to the rooms not locking, Concierge Dianna ( who claims to be the point person for Celebrity CEO Lisa LP) to me the brochure never said the cabin doors lock. WOW. Celebrity had no clue.
The part of the expedition run by the National Park was excellent.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't realyy expect 5-star as stated in their literature