Beware Celebrity Cruises Bait and Switch Tactics

Celebrity Silhouette Cruise Review to Caribbean - Bahamas

KEITHFL

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

2.9 out of 5

4 Night Key West & Bahamas (Miami Roundtrip)

Sail date: January 26, 2023

Ship: Celebrity Silhouette

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Can you believe this? I made a reservation with Celebrity Cruises on December 13, 2022 for a weekend cruise in January 2025 for $1,632.72. Today they told me the fare was increasing to $4,716.22, over a 288% increase!!! When I spoke with them they referred me to clause 20 of their terms. So pretty much they can change prices whenever they want to. BEWARE of booking with Celebrity Cruises. 20. SUPPLEMENT CHARGES: Operator reserves the right to impose a supplemental charge relating to unanticipated occurrences including, but not limited to, increases in the price of fuel. Any such supplement charges may apply, at Operator’s sole discretion, to both existing and new bookings (regardless of whether such bookings have been paid in full). Such supplements are not included in the Cruise or CruiseTour Fare.

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Disembarkation

3 out of 5

9 Comments

melfer78 1 year ago

Pretty sure once you have a reservation made that is the price you pay. I have NEVER heard of increasing prices and calling you to adjust the payment. Sounds sketchy to me!

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AuntPinkie 1 year ago

Bummer!

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RetiredRay 1 year ago

So you made a lousy trip for unspecified reasons in Jan 2023. Then for some odd reason your booking price for a weekend in 2025 was increased significantly in price which maybe affected the reviews on the last trip? You are apparently the first to have that problem. I did look up some cruises in Jan 2025 that are 3 and 4 days long and and even the Retreat was only $2000/PP on a 4 day sailing.

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Gwbigdog 1 year ago

Thanks for sharing your cruise

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javawoody 1 year ago

Thanks for the info

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4tanya 1 year ago

I sure hope you can cancel and get a full refund ! That’s just insane

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shilenae 1 year ago

Wow, that’s crazy. I didn’t realise they could actually do this..at least not that much! I better start reading the fine print of my upcoming cruise. I hope you can resolve this to a good outcome.

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luv2cruise314a 1 year ago

$4700 for a weekend? Is that the presidential suite!

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luv2cruise314a 1 year ago

That is total BS! Can you get your refund?

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