not completely satisfied

Celebrity Silhouette Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 78

Overall rating:

3 out of 5
Verified Review
Celebrity Silhouette

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 18, 2015

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 7201

Traveled as: Couple

Reviewed: 9 years ago

Review summary

compared to the last time we cruised on Celebrity Solstice,  service and quality of food has declined quite a bit.  Felt that since tips were already added to our fare, staff was not eager to go the extra mile. This time Celebrity did not exceed our expectations

Ship experiences

Food and Dining

3 out of 5
quality of food has declined a lot. food not cooked as well as what I was used to. Now deserts were great!

Onboard Activities

3 out of 5
wine tasting consisted of only 4 sips of wine/without crackers or cheese

Entertainment

Children's Programs

Service and Staff

3 out of 5
Ruben at the Oceanview Cafe and the staff at Cafe al Bacio and Il Segundo Cafe (this is where we received the best service/the only good service in the whole ship)

Ship Quality

3 out of 5
bed sheets are no longer soft and silky/towels were rough and looked dirty/very old

Cabin / Stateroom

3 out of 5
again, sheets and towels were rough and old looking

Ship tip

do not spend extra money on the premium drink package. Premium drinks not available at all. Staff kept saying we ordered them but never got any. PR was filthy and lacked service Average age on board was 75 (which surprised me) St Kitts was a gorgeous island/our first time there

Ports of call

Basseterre, St. Kitts

5 out of 5
beautiful island/people were very friendly

Philipsburg, St. Maarten

3 out of 5
thought prices had gone up quite a bit
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1 Comment

glomarrone    9 years ago

Thanks for your tip about the Premium drinks not being available.  Their explanation sounds pretty fishy to me.  Gloria