Entertainment - Not good at all.

Item: Celebrity Reflection
Rating: 3.2
Author: jimfnh

Celebrity Reflection Cruise Review to Caribbean - Western

jimfnh

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 30

Overall rating:

3.2 out of 5

Verified Review

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 15, 2023

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 8185

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Sorry to say that, overall, this cruise was very disappointing. The cruise seemed to lack sincere personable attention. Only Cabin steward/service and dining room assistant waiters Michael and Roshan were exceptional. Overall, I don’t feel this cruise represented “hospitality” but certainly did present an attitude of “get their last dime”. Take a deep breath, add another 18 or 20% gratuity.

Embarkation

5 out of 5

The best ever.

Ship experiences

Food and Dining

3 out of 5

1. Dining room breakfast omelettes cooked hard - dry! 2. Dinner Buffet, Monday, 2/16/2023. Entrees/ hot vegetables cold or luke warm. Notified server and head waiter/Food & Beverage manager(?). 3. Dining Room 1/16: Sommelier(?) poor, amateur wine service. Observed white wine uncorked before arriving arriving at the table, hand served like bottled water . At best, amateur wine service. ALGONQUIN COLLEGE, SCHOOL OF HOSPITALITY AND TOURISM: https://www.google.com/search?q=how+to+wine+service&rlz=1C5CHFA_enUS736US736&oq=how+to+wine+service&aqs=chrome..69i57j0i22i30l6j69i61.9624j0j4&sourceid=chrome&ie=UTF-8#ip=1&kpvalbx=_yHDNY-X2JsySwbkPv6SLKA_29

Onboard Activities

5 out of 5

Indoor pool/hot tub - wonderful.

Entertainment

1 out of 5

House Band Bristol Fashion & Dance Quartet 4JB - Mind numbingly boring. Mechanical performances; no style, soul, enthusiasm or personality. Mediocre musicians, not Celebrity caliber. Classical Duo & Acoustic Duo: Sophisticated/Good.

Children's Programs

N/A Thank goodness.

Service and Staff

2 out of 5

CABIN STEWARD WAS EXCEPTIONAL I don’t feel this cruise represented “hospitality” but certainly did present an attitude of “get their last dime”. Take a deep breath, add another 18 or 20% gratuity.

Ship Quality

3 out of 5

Main dining room on 4th floor: lacking brightness or interest; drearily dull.

Cabin / Stateroom

5 out of 5

As promised, thank you.

Ship tip

Unless there are changes - don't.

Thumbs up

Disembarkation

1 out of 5

2 Comments

Gwbigdog 1 year ago

Oops sorry 😞 thanks

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ScubaDaveHash 1 year ago

Sorry to hear this. Thanks for your review

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Other reviews of this sailing

Everything was great.

Destinations just OK

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