horrible experience

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 0

Review summary

safety hazards: water in our suite out of faucets was black. we had to search for answers on why: manager stated didn;t know what it was but safe to drink. did not offer alternative drinking water. Food was poor quality, like cafeteria styel, no buffet offered at dinner, hamburgers closed at 6pm, no variety, no drinks offerred for people with diabetes. restrictions on food hours, gym hours, no activities.

Ship experiences

Food and Dining

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: our royal suite, which we paid for.

Cons: safety hazards, food poor quality, restrictions, automatic 15% gratuity on everything

Recommends Celebrity Mercury? No.