Below expectations

Celebrity Eclipse Cruise Review to Hawaii

harrispva

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 26

Overall rating:

3.2 out of 5

Verified Review

11 Night Hawaii (Vancouver To Honolulu)

Sail date: September 22, 2022

Ship: Celebrity Eclipse

Cabin type: Balcony

Cabin number: 2145

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We thought Celebrity was a more upscale cruise line. It was not what we anticipated. We will not recommend Celebrity. We received a phone call when we went to Hilo that our house was flooding due to hurricane Ian. We made arrangements & let the ship in Kona.

Embarkation

1 out of 5

Long lines and disorganized

Ship experiences

Food and Dining

3 out of 5

We were disappointed in the food in the main dining room. They served turkey & dressing one night. The food quality was definitely below our expectations.

Onboard Activities

1 out of 5

Some activities included paper airplanes & egg drop. The pools were very crowded. The entertainment was just ok. Movies were kid movies.

Entertainment

3 out of 5

We were not impressed

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Lots of noise from overhead. It sounded like a constant stream of carts rolling.

Ship tip

Try a different ship and/or cruise line.

Thumbs up

Ports of call

Vancouver (Canada Place), British Columbia

4 out of 5

Hilo, Hawaii

2 out of 5

Disembarkation

4 out of 5

10 Comments

byhisgrace 2 years ago

Thanks for your review

Thumbs Up 0

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Cruiselovers70 2 years ago

You made a mistake basing your expectations on your thoughts and not on experience. It’s best to try different cruise lines and then make your selections based on factual experiences. Sorry you made a mistake.

Thumbs Up 4

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AdrianJackson 2 years ago

We were on the same cruise. Thought food was excellent in mdr and two speciality restaurants. Pools were busy, but not overcrowded. Entertainment was OK, but not on par with others we have experienced. We found some great new friends and enjoyed their company. I guess these trips are what you make them and having a house flood and having to leave early didn't help

Thumbs Up 7

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yk07us 2 years ago

Hard to believe. We had 3 wonderful cruises with Celebrity.

Thumbs Up 1

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WhippetMum 2 years ago

Sorry your cruise was so disappointing

Thumbs Up 0

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jallaway 2 years ago

Maybe they had the room under the bowling alley

Thumbs Up 0

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javawoody 2 years ago

Appreciate your view

Thumbs Up 0

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Gwbigdog 2 years ago

Oops sorry 😞 thanks

Thumbs Up 0

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BLUEWIZARD 2 years ago

I have cruised Celebrity for 12 years and have never been disappointed...

Thumbs Up 2

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AuntPinkie 2 years ago

Sorry you were disappointed.

Thumbs Up 0

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Other reviews of this sailing

Relaxing, food was hit or mis

Great cruise, met some lovely fellow passengers