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Defraudada, frustrada y aterrada!

Celebrity Eclipse Cruise Review to Caribbean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

1.5 out of 5
Celebrity Eclipse

12 Night Exotic Caribbean Holiday (Miami Roundtrip)

Sail date: December 21, 2017

Ship: Celebrity Eclipse

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Estoy escribiendo este Review desde el mismo barco donde me encuentro frustrada, defraudada y aterrada de haber malgastado mi dinero en un crucero donde su personal a hecho todo lo posible para ocasionarnos a cada instante solo disgustos y reclamos que nadie puede solucionar

Embarkation

1 out of 5
Personal sin capacitación

Ship experiences

Food and Dining

1 out of 5
Nuestra mesa asignada estaba ocupada

Onboard Activities

1 out of 5
Mi tiempo de descanso lo dediqué a hacer reclamos

Entertainment

2 out of 5

Children's Programs

2 out of 5

Service and Staff

2 out of 5
Personal que no tiene facultades para resolver problemas

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Que frustración, llegar a la cabina y encontrar que habían otras personas

Disembarkation

2 out of 5
Was this review helpful? 11
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4 Comments

bobtuba    6 years ago

So you took a cruise without knowing ANY English? I can’t decide whether that was courageous or foolhardy. I wonder if it might have contributed to the problems you had. Hard to say, as I can’t understand the review. Lots of non-native-English speakers have posted here, but they pulled themselves together and expressed themselves in English so everyone reading could understand.
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LWLillie    6 years ago

Lo siento mucho Señora por lo que usted está pasando.. Mucha pena..
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LWLillie    6 years ago

Maybe she doesn't speak English and this is the reason why she did her review in Spanish.
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dansu    6 years ago

Being from Canada, and having no knowledge of the Spanish language, do you mind putting your comments in English so I can read them. French will do me fine as well, but no hablo Espanol!
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Other reviews of this sailing

5.5 stars???? How.