Cruise From Hell
Celebrity Eclipse Cruise Review to U.S.
Review SummaryFrom day one, problems, problems and more problems: lost husband's luggage of our formal clothes and told us to pick it up ourselves from Security many hours later. Overcharged us over $400 in our beverage package. Found charges on our account we did not know about (people ordering things for us without our knowledge or signature). They gave us a refund when we complained that we prepaid our Tuscan Grille meals (all 7 nights) in full while they were giving discounts on board to others of 20-30% on different nights. Our MDR table was located outside of MDR such that one of us was facing a blank wall and if we looked one way, looked at waiter's service station. (IS THIS ANY WAY TO TREAT ELITE PASSENGERS?) My cabin card did not work in photo kiosk which were always down. Photographers did not delete other passengers' photos which were included in our photo package.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: casino paid off
Cons: everything else just about...