Celebrity Eclipse Cruise Review to Caribbean

Contributor Level: Deck Hand

Experience
2-3 cruises

Reviews
0

Helpful Votes
0

3 out of 5

Disappointing Celebrity Eclipse

Sail Date: December 01, 2010

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Balcony

We chose Celebrity Eclipse for being the new ship of a company connected to Royal Caribbean. Actually the level of the ship is much lower than RC. The ship is modern decorated but it's cold and without the glamorous of RC ships. Food level was poor and we kept coming to dinner just because we had excellent company at the table:) Service at the dining room was nice but room attendant wasn't and the room wasn't clean or well treated in any way. Bad smell near the room was very disturbing. They couldn't find us another room and gave us a small discount for this but we had bad feeling all along the cruise. Guest relations are very nice people but they did not solve our problem.
We liked the Oceanview cafe and the pools. Many shops and nice deals are available along the cruise.
Many passengers on the ship were of very of high ages, wheel chairs etc. This is a fact you have to consider when ordering Celebrity cruise.
Other than that the ship was manged very well. Going in and out the ship at all ports and any time was very well organized. We got all necessary information on time, Ships shows were nice and of high level.
Overall: It was nice cruising but definitely not wow one.

Pros: Decoration was unique and modern. Service at the dining room was nice. Room was comfortable and nice.

Cons: The room wasn't clean enough. Balcony was dirty. Bad smell near the room made the way to and from the room awful. Food at dining room was poor and not at chef level.

Recommends Celebrity Eclipse? No.

Ship Quality
Food and Dining
Chef's food at dining room wasn't tasty for us and for our friends at the table.
Cabin / Stateroom
The lower mark is for stateroom cleanliness and for the bad smell around it. BTW, bed clothes weren't changed all 7 nights!
Service and Staff
Even though they did not solve our problem. Just for their smiles.
Entertainment


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