Disappointing Celebrity Eclipse

Cruises: 2-3 cruises

Reviews: 0

Helpful Votes: 3

Review summary

We chose Celebrity Eclipse for being the new ship of a company connected to Royal Caribbean. Actually the level of the ship is much lower than RC. The ship is modern decorated but it's cold and without the glamorous of RC ships. Food level was poor and we kept coming to dinner just because we had excellent company at the table:) Service at the dining room was nice but room attendant wasn't and the room wasn't clean or well treated in any way. Bad smell near the room was very disturbing. They couldn't find us another room and gave us a small discount for this but we had bad feeling all along the cruise. Guest relations are very nice people but they did not solve our problem. We liked the Oceanview cafe and the pools. Many shops and nice deals are available along the cruise. Many passengers on the ship were of very of high ages, wheel chairs etc. This is a fact you have to consider when ordering Celebrity cruise. Other than that the ship was manged very well. Going in and out the ship at all ports and any time was very well organized. We got all necessary information on time, Ships shows were nice and of high level. Overall: It was nice cruising but definitely not wow one.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Decoration was unique and modern. Service at the dining room was nice. Room was comfortable and nice.

Cons: The room wasn't clean enough. Balcony was dirty. Bad smell near the room made the way to and from the room awful. Food at dining room was poor and not at chef level.

Recommends Celebrity Eclipse? No.