Disappointing Celebrity Eclipse

Celebrity Eclipse Cruise Review to Caribbean


Contributor Level: Deck Hand
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Sail Date: December 01, 2010
Ship: Celebrity Eclipse
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago
We chose Celebrity Eclipse for being the new ship of a company connected to Royal Caribbean. Actually the level of the ship is much lower than RC. The ship is modern decorated but it's cold and without the glamorous of RC ships. Food level was poor and we kept coming to dinner just because we had excellent company at the table:) Service at the dining room was nice but room attendant wasn't and the room wasn't clean or well treated in any way. Bad smell near the room was very disturbing. They couldn't find us another room and gave us a small discount for this but we had bad feeling all along the cruise. Guest relations are very nice people but they did not solve our problem.
We liked the Oceanview cafe and the pools. Many shops and nice deals are available along the cruise.
Many passengers on the ship were of very of high ages, wheel chairs etc. This is a fact you have to consider when ordering Celebrity cruise.
Other than that the ship was manged very well. Going in and out the ship at all ports and any time was very well organized. We got all necessary information on time, Ships shows were nice and of high level.
Overall: It was nice cruising but definitely not wow one.

Food and Dining

3 out of 5
Chef's food at dining room wasn't tasty for us and for our friends at the table.

Entertainment

5 out of 5

Service and Staff

5 out of 5
Even though they did not solve our problem. Just for their smiles.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The lower mark is for stateroom cleanliness and for the bad smell around it. BTW, bed clothes weren't changed all 7 nights!

Pros: Decoration was unique and modern. Service at the dining room was nice. Room was comfortable and nice.

Cons: The room wasn't clean enough. Balcony was dirty. Bad smell near the room made the way to and from the room awful. Food at dining room was poor and not at chef level.

Recommends Celebrity Eclipse? No.

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