OK but not up to Celebrity standards

Cruises: 7+ cruises

Reviews: 0

Helpful Votes: 18

Review summary

The onboard entertainment was the best that we have experienced on any ship. However when we boarded the Constellation at about 1:30pm on the 1st day we were told that our cabin was not ready yet. That was OK with us as we were able to have lunch on board. When we arrived at our cabin at about 3pm even though we were told that our cabin was ready it was not. It was obvious that many of the surfaces had not been properly cleaned as the were dusty. The drawers were not only dusty but had hair in two of them. The toilet had not been properly cleaned and the shower had visible mildew. It was relatively quiet in our stateroom until the last night when someone started to move furniture at about 2:30am resulting in a loud scraping sound. As there were no staterooms on the deck above us this very loud could only have been generated by the crew. Speaking of crew, they were certainly a very friendly group who tried very hard to provide excellent service to the guests. Overall it was certainly not the best cruise we have taken on Celebrity but nevertheless acceptable.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Crew and entertainment

Cons: Cabin not clean when we arrived to our assigned cabin

Recommends Celebrity Constellation? No.