Beware of short cruises- disorganized

Celebrity Constellation Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1.0 out of 5
Invalid-37863
Sail Date: December 14, 2013
Ship: Celebrity Constellation
Cabin Type: Suite
Traveled As: Couple
Reviewed: 4 years ago

We have cruised celebrity many, many times... Even this ship on a crossing. Beware of the short cruises on this ship if you are accustomed to service. Three of us booked a royal suite and a connecting stateroom. Butler and large balcony with hit tub. Disorganized and often inconsistent service. 

 

Then, the engine broke. Stuck in key west. They offered no consideration whatsoever... And we asked as did our agent. 

 

Used to love Celebrity but Miami calls the shots and this experience has ruined our feelings about this line and this ship. They seem fine with us taking our business elsewhere... And we will do just that! 

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5
What activities? Stranded and not given anything to do until a flyer was slipped under our suite door with a few trivia and dance events.no casino, shopping, bingo, etc.

Service and Staff

3 out of 5
Feel sorry for the staff as management makes them not look so great!

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Only one electrical outlet for a huge suite! Weird.

Ship Tip

Don't book this as short cruise if you have expectations that you will be treated appropriately, especially in a royal suite. If you go, book a cheaper cabin and hope for the best. Definitely not the Celebrity line of the past. Disappointing. Feel badly for the staff!

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