Celebrity Constellation Cruise Review to World Cruise
Review SummaryOverall, had a fun time. I had very high expectations for my first Celebrity Cruise vacation, but the cruise did not live up to expectation. The online service was painfully slow and the charges too high. I felt as though I was purposely being taken advantage of for the sake of the company's earnings. Staff in Online Celebrity was poor with one staff member being downright rude and arrogant. The Customer Relations desk staff couldn't have been nicer, while the Shore Excursions staff needs an attitude adjustment. The food was adequate with a lovely wait staff. The reservations person for Select Dining was wonderful. My cabin was an adequate size, but needs some work. The bathroom smelled a bit moldy - perhaps the shower curtain. There were times I felt pressured into spending money for the sake of the company's earnings. Too much push for booking specialty restaurants, to order drinks, etc. As a single, I am not pleased that I was charged full price for a room. I can understand your charging a fee, but not the full price for two. I didn't eat for two, didn't give the staff double the work, didn't take up two seats in the dining rooms, etc.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The ease of travel.
Cons: Online experience, would like more time in ports and less at sea - poor routing.