What Happened to Exceeding Expectations?

Celebrity Constellation Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 10

Overall rating:

3 out of 5
Celebrity Constellation

Sail date: January 01, 2007

Ship: Celebrity Constellation

Cabin type: Balcony

Traveled as: Couple

Reviewed: 17 years ago

Review summary

We have sailed 31 cruises and the last time on Celebrity was 2000. We have noticed a marked decline in the food quality and selection since our last cruise with them. It is still a good value but certainly not what it used to be. We had Pork roast at least 3 nights on a 10 day cruise plus in the buffet area at least twice. Embarkation was terrible. A virtual free for all. Suppose to be going by numbers but they could not and did not control the people jumping ahead in line. Also they need to control the people saving deck chairs like they say they will. We had a very rude person EVERY day put tee shirts on the back of the same deck chairs then they would go off the ship into ports and no one else could use those chairs. The pool people are suppose to remove any items left over 1/2 hour but did not. One port excursion in St. Kitts, the train ride, was worth about $20 per person and we paid $100 per person. It is great if you like to see one sugar cane field after another.

Ship experiences

Food and Dining

3 out of 5
Although it was "good" it is no longer excellent like it was 7 years ago and the other previous sailings on this cruise line.

Entertainment

1 out of 5
They use the Celebrity singers and dancers most nights. What happened to outside entertainers?

Service and Staff

5 out of 5
Most of the personnel were friendly and courteous. The only problem we had was the Customer Service desk there was one employee constantly curt.

Ship Quality

5 out of 5
The ship is elegant and beautiful. Out of 31 cruises I would only rate one other ship higher and that is Celebrity Cruise Lines Century.

Cabin / Stateroom

3 out of 5
They have eliminated the amenties and installed dispensors for shampoo and lotion.

Pros: The ship is very beautiful and elegant

Cons: The food has deterioriated

Recommends Celebrity Constellation? Yes!

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