Big disappointment

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Review summary

We are frequent cruisers, but this was our first Celebrity Cruise. What a disappointment! We spent 4 days with no air conditioning in our cabin - miserable nights, too noisy to sleep with the door to the balcony open. No communication from the staff as to what was going on. Then no hot water - was eventually fixed, but was never really hot again, just warm. Phone broke twice, so we kept having to walk down and across the ship to guest services to report repair issues. Didn't really care for the food - perhaps just our personal taste - not that it was bad, just the stuff they served wasn't our cup of tea - and speaking of which - every morning, had to stand around in 'Islands' and wait for someone to bring cups for coffee and tea. Reported that to a manager - his comment, "Everyone comes at once." DUH!!!! It's a cruise ship! Also, for the two days at sea, keeping in mind that it is cold in Europe in May, didn't find much to do. Activities were lacking. Maybe Celebrity has better ships than the Century, but I don't think I'll ever cruise Celebrity again.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Oslo, Norway

Copenhagen, Denmark

Pros: The ports we visited

Cons: Nearly everything on the ship

Recommends Celebrity Century? No.