Big disappointment

Celebrity Century Cruise Review to Europe - Northern Europe


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review
5 Night Scandinavia (Amsterdam Roundtrip)
Sail Date: May 12, 2008
Ship: Celebrity Century
Cabin Type: Suite
Traveled As: Couple
Reviewed: 9 years ago
We are frequent cruisers, but this was our first Celebrity Cruise. What a disappointment! We spent 4 days with no air conditioning in our cabin - miserable nights, too noisy to sleep with the door to the balcony open. No communication from the staff as to what was going on. Then no hot water - was eventually fixed, but was never really hot again, just warm. Phone broke twice, so we kept having to walk down and across the ship to guest services to report repair issues. Didn't really care for the food - perhaps just our personal taste - not that it was bad, just the stuff they served wasn't our cup of tea - and speaking of which - every morning, had to stand around in 'Islands' and wait for someone to bring cups for coffee and tea. Reported that to a manager - his comment, "Everyone comes at once." DUH!!!! It's a cruise ship! Also, for the two days at sea, keeping in mind that it is cold in Europe in May, didn't find much to do. Activities were lacking. Maybe Celebrity has better ships than the Century, but I don't think I'll ever cruise Celebrity again.

Food and Dining

3 out of 5
Quality of the food was usually good, although we were served curdled cream for coffee one night in the dining room and one of our table mates had to send back his entree one evening as it was way over cooked. I just didn't like the selection - felt they were trying too hard to be exotic with the menu.

Entertainment

1 out of 5
The shows we saw were fine, but there just wasn't enough to do, especially during sea days.

Service and Staff

3 out of 5
The 'regular' people we dealt with daily - cabin steward, wait staff - were very pleasant and helpful, but the lack of communication regarding repairs was unacceptable.

Ship Quality

3 out of 5
This ship is nothing special, but it was clean and easy to get around.

Cabin / Stateroom

1 out of 5
Too many things broken. Balcony wasn't cleaned, so when you went to lean on the rail, it was gross. We cleaned it ourselves.
3 out of 5
Went to the Hadeland Glassverks and the Viking Ship Museum. Both were interesting, but a long drive there and the tour at the Glassverks is just a set bleachers where you sit and watch several artisans making objects. Interesting, but a little lacking. The countryside is beautiful, but this tour is mostly driving.
5 out of 5
Took the walking tour. It was fabulous. Beautiful city, very clean. Good shopping.

Pros: The ports we visited

Cons: Nearly everything on the ship

Recommends Celebrity Century? No.

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