Terrible Experience on board the ship the Islands and shore Excursions were amazing Ss

Carnival Sunrise Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2.4 out of 5
Verified Review
Carnival Sunrise

5 Night Western Caribbean (Miami Roundtrip)

Sail date: July 25, 2022

Ship: Carnival Sunrise

Cabin type: Inside

Cabin number: 8282

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

While the Island adventures provided my kids with amazing experiences they will never forget which I appreciate This was my 4th cruise with Carnival and ill never travel with them again absolutely some of the rudest people I have ever dealt with so especially at guest services

Embarkation

1 out of 5
Trying to park and unload our luggage was a terrible mess then after we filled out the VeriFLY for my daughter we still had to wait 30 mins to get her through the lady at the counter was very helpful though

Ship experiences

Food and Dining

1 out of 5
The only thing worth eating was Guy’s Burger’s but we didn’t wanna eat cheeseburgers for a week but we did Then it was terrible trying to get a soft drink my 9 and 11 year old daughters had to go to a bar with drunk adults it was a giant waste of $ to buy the Bubbles drink package

Onboard Activities

3 out of 5
Waterslides were great our kids loved them

Entertainment

3 out of 5
Comedy shows were funny

Children's Programs

3 out of 5
My kids had a great time at Camp Ocean this is

Service and Staff

1 out of 5
Most of the staff was very short and rude with a few exceptions our janitor was super nice then a guy named Trinidad was very nice and helpful and the rest of your staff was rude and not helpful and I dreaded having to talk to them

Ship Quality

1 out of 5
To hard to find the places your supposed to get to

Cabin / Stateroom

2 out of 5
It was very clean but when cruise was booked they said the room we booked was plenty big enough for 5 people and that just wasant the case however they did het us a 2nd stateroom at no additional charge which was greatly appreciated

Ship tip

Go with a suite and of the other rooms are to small

Ports of call

Miami, Florida

1 out of 5

Ocho Rios, Jamaica

5 out of 5
Yes did the Konoko Falls excursion absolutely loved it guide was very nice and knowledgeable

George Town, Grand Cayman

5 out of 5
Yes did the Sting Ray and Dolphin adventure its worth every penny my kids had an amazing time

Disembarkation

1 out of 5
It was a mess 4 hours later getting of the bus than it was supposed to be
Was this review helpful? 26

9 Comments

GabeNSteph    2 years ago

Thanks for sharing

javawoody    2 years ago

Can’t believe you rated your cabin 2 stars when you received a additional free cabin

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.

Dumfy75    2 years ago

You’re extremely lucky to get an extra room at no cost when you must have been given the details of the original room or could look them up, I’d be giving them a higher rating than this!

kef2016    2 years ago

Sorry your cruise didn’t meet your expectations. Thanks for sharing your cruise experience.

Gwbigdog    2 years ago

Oops 😬

willwork4cruz    2 years ago

Wow, they have you a free xtra room because you didn't know cruise ship cabins were small? That is amazing, how grateful you must feel.

cruisecrazye    2 years ago

It's a vacation. Go with the flow. I have always enjoyed the Mai. Dining rm n food was great if not they would be something else. Just have to try.

RetiredRay    2 years ago

Sounds like some folks that had no clue on cruising and probably should be at a very high dollar all inclusive.

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