Carnival Paradise Cruise Review to U.S. - Pacific, Northwest

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

1 out of 5

Poor Customer Service

Sail Date: June 05, 2009

Reviewed: 7 years ago

Traveled As: Family (young children)

Room Type: Oceanview

We booked for four of us with this company for a carnival cruis. First of all the port was changed due to swine flu from Mexico to catalina. The never offered us a credit for future cruis and demanded full payment 1400.00 for a cruis to catalina. On the day of our cruis we had a death in the family and we had to go to canada. when we come back we contacted them for a refund/credit. The refused both options in a very rude manner. The just want your money and have no emotions towards any situation you might be in.

Pros: None

Cons: Customer service

Recommends Carnival Paradise? No.

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