We will stay with Princess - sorry

Cruises: 7+ cruises

Reviews: 0

Helpful Votes: 2

Review summary

My room was very cold. The ship was very cold. Many people were cold. The ship never raised the temperature. My wife and I were uncomfortably cold. My wife and I are platium members with Princess. We love the production shows. We tried Carnival again to sort of compare and see if we would like the younger age group cruise. People were more fun. Loved the wider hallways because my wife uses a walker. I had an engineer come into our room and physically close our vent to atop all air coming in. Did I mention that the ships was cold. I made several complaints to customer service but it must of fell upon deaf ears. I could never reach customer service by phone - I tried at all hours.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: check in and out went well\, comedy show was very funny

Cons: temperature in the ship was too too cold\, paying for steak\, paying to do Yoga\, no production shows

Recommends Carnival Imagination? No.