Horrible wasn’t able to go

Item: Carnival Elation
Rating: 1
Author: jenniferkppl

Carnival Elation Cruise Review to Caribbean - Bahamas

jenniferkppl

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 7

Overall rating:

1 out of 5

4 Night Bahamas (Jacksonville Roundtrip)

Sail date: November 01, 2018

Ship: Carnival Elation

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We went thru Hurricane Michael and lost everything. Had no way to get birth certificates out of wreckage. We called and was told we could just bring our Florida drivers license. However when we got there that was not the case. They didn’t care that we lost everything in the hurricane and really needed to get away from the devastation for a few days. They also said we could not get a refund for the trip. We rebooked a cruise on Carnival a few days later for a western Caribbean but we had to pay for that one too. Will not go Carnival again!!!!!

Embarkation

1 out of 5

Was in hurricane Michael and lost birth certificates. Was told when we called all we needed was drivers license. We got there and wasn’t allowed to go. Also no refund even with our tragic event. Will never travel with Carnival again

Ship experiences

Food and Dining

1 out of 5

Same as above

Onboard Activities

1 out of 5

Same as above

Entertainment

1 out of 5

Same as above

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Disembarkation

1 out of 5

9 Comments

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