Carnival Elation Cruise Review to U.S. - Pacific, Northwest

Contributor Level: Deck Hand

Experience
4-6 cruises

Reviews
0

Helpful Vote
1

1 out of 5

/ Carnival Cruise Nightmare Fiasc

Sail Date: June 04, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Oceanview

I liked when I purchased ticket and they guaranteed the price with Carnival onboard discounts which they refused to honor on board. Spent the whole cruise trying to straighten out the issue only to meet rude, disrespectful customer service. Totally ruined my vacation and would never book thru or Carnival Cruise Line ever again. This is my fourth cruise and I have never encountered such disregard for the customer and hostile customer service. Thanks Carnival, thanks . NOT!!!!

Pros: I liked when I purchased ticket and they guaranteed the price with Carnival onboard discounts which they refused to honor on board

Cons: I liked when I purchased ticket and they guaranteed the price with Carnival onboard discounts which they refused to honor on board

Recommends Carnival Elation? No.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs
Catalina Island, California
They also offered a $50 dollar refund since they changed the itinerary then made up another thousand reasons why they were not giving it out. Times are hard for everyone and they make a lot of money off of everyone and do not need to come up with all this switch and bait tactics. its sad and i am not at all appreciative of it. Why do they feel like they have to offer these discounts and withdraw them under all types of pretense. it is definitely deceitful and they know it. i have a receipt with the wording ..this is included in your package, $100 carnival cruise onboard discounts and they want to debate it. i did not go on vacation, to spend my time and money arguing with my "host", no thank you.


Was this review helpful? 1

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top