Subpar cruise with poor service

Carnival Breeze Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 85

Overall rating:

4.1 out of 5
Verified Review
Carnival Breeze

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: September 10, 2017

Ship: Carnival Breeze

Cabin type: Inside

Traveled as: Couple

Reviewed: 7 years ago

Review summary

It was great because of who I was with, but would not recommend this cruise. The best part was the ports and the excursions. The food was subpar and the staff was not very friendly.

Embarkation

5 out of 5
Long lines. Get there early and expect to wait outside in the hot heat for a couple hours. Get the priority boarding option.

Ship experiences

Food and Dining

3 out of 5
Did not cater to my food allergies very well. Advised not to eat at the buffets which really limited my lunch options. Also could not accommodate an early dinner time which was requested when booking, so we missed a lot of activities. Food was subpar in comparison to other cruises I had been on.

Onboard Activities

2 out of 5
Boring during the day. Too many activities at night that conflicted with times. So you had to pick and choose which ones you'd prefer to skip, versus spreading out the activities more efficiently.

Entertainment

3 out of 5
Comedians were funny. Could have had more times available. DJ was good day 1 then got lost in the 80's and country. Was expecting more island and party music on deck.

Service and Staff

5 out of 5
Very disappointed all around. No servant leadership shown unless you complain. Should not be like that. Even the casino dealers looked depressed.

Ship Quality

2 out of 5
Layout was not good for those with a disability. Elevators were closed often and you had to take the stairs a lot. Some places you had to go up a flight of stairs and then walk a short distance and then go down a flight to get to where you needed to go. Very poorly designed. Also very dirty in many places. Servers weren't cleaning up alcohol bottles and other trash quickly. Especially in the casino. I complained to the pit boss and made him clean it. The entire table was sticky and ladled with bottles and trash.

Cabin / Stateroom

5 out of 5
We still had the previous passengers belongings in our cabin in the drawer. Purse and wallet etc. made me question the cleanliness of our room. Otherwise the room met our needs.

Disembarkation

5 out of 5
Quick and easy. Very pleased.
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3 Comments

Gwbigdog    2 years ago

Thanks for sharing.

jimmylamb    7 years ago

Sounds like you need to stay on land!!

jag2014    7 years ago

That is sad to hear.. the Breeze still remains my favorite ship but I haven't sailed her since she moved to Texas.

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