The most EXPENSIVE mistake our family ever made.

From the time we stepped on board, from our billing, to our connected Balcony rooms (which we did not receive, The grandchildren were scheduled in my room, with connecting room for their parents.) Upon arrival the rooms were not ready, beds were stripped, no room decorations let alone clean towels, we soon found out the rooms had been separated and the childrens parents were 102 rooms away. We were told by room staff to put our wine and pop in the room and it would be safe. Upon returning, prior to sailing we found another couple booked in their room and had drank their wine. (they thought it was complimentary) Our 6:00 dining was always late. Our waiters always took our order 45 mins late. People around us were finished and leaving and we were still waiting for our food.  Our teenage went to teen room once, never returned. The second day the group of kids were drunk and there was no supervisor, he left. My daughter was advised by the gift shop to "bury your alchohol in your suitcase and not to declare it when you go through customs"  When I would go to Guest Services they said there was nothing they could do and did not seem to care.  I would never give them another dime of my money. They were understaffed which was very evident to all.  A lot of unhappy patrons who will not return to Carnival.  This was my families first and last cruise they will ever take with Carnival.  They care the most about "pushing drinks" and we realized that is to make you drunk so you do not recognize the poor service they provide.