Skimpy

Avalon Artistry II Cruise Review to Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 71

Overall rating:

3 out of 5
Avalon Artistry II

8 Night Austrian Highlights & Bavaria Westbound (Vienna To Munich)

Sail date: September 06, 2015

Ship: Avalon Artistry II

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 9 years ago

Review summary

The stateroom was gorgeous, just like on the photos.  The ship was a nice size, kind of intimate.  On the entire cruise, though, we never had a proper breakfast or lunch.  These were always buffets!  Disappointing.  The dinner service was not relaxed and the servers seemed to be rushed.  We had to repeatedly ask for a second glass of wine at every dinner, instead of the server anticipating our request.  The front desk help seemed a little imposed upon when we addressed them.  Often their answer was "that is not my area to address", instead of taking care of the customer with grace.  The nightly musician was stuck in the past!!  He didn't have one modern song.  It was like bad wedding music.  The excursions were really well organized and we went to lovely places.  The sundeck was nice, but there also should have been beverage service up there, rather than having to walk downstairs to get something.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Was this review helpful? 71

1 Comment

glomarrone    9 years ago

It sounds like your enjoyed the quality of the ship and the excursions but that the service was not what you expected.  I hope that your next cruise is a better fit for you perhaps one that has table service for breakfast and lunch during sea days at least.